Inbound Care
If you feel unwell during your stay in Japan,
our doctor will come to you right away.
Fever / chills
Nausea / vomiting / diarrhea
Headache / body pain
Dizziness / fatigue
If jet lag after a long-haul flight is keeping you awake, our doctor can offer guidance to help regulate your sleep and prescribe medication if needed. Please don't hesitate to reach out.
Feeling anxious or on edge in an unfamiliar environment is completely natural. If you're experiencing restlessness or persistent tension, our doctor will listen carefully and provide the support you need.
If intense fear of going outside or using transportation is affecting you, we're here to help — starting with a Telemedicine consultation. We'll work with you based on your symptoms.
Depression brought on by the stress and loneliness of life abroad is often overlooked — but recovery is possible with the right support. Our English-speaking doctor will listen in complete confidence.
Director / Head Physician
Dr. Yoshie Tanaka
When visitors from abroad fall ill, being unable to access proper medical care due to language barriers or cultural differences can be truly distressing.
Through consultations in English, we address not only physical symptoms but also the emotional stress and mental health concerns that can arise during your travels.
We want every person visiting Japan to feel the reassurance of knowing there is a doctor they can turn to right away whenever they need help.
Flow
Please contact us by phone or via Online Booking. Let us know whether you prefer Telemedicine or Home Visit Care, and we will find a time that works for you. Same-day appointments are generally available.
For Telemedicine, your consultation will take place by video call. For Home Visit Care, our doctor will come directly to your hotel or place of stay. Please feel free to discuss which option best suits your needs and symptoms.
Our doctor will consult with you directly in English. Whether your concerns are physical, mental, or both, we are here to help. If you need Chinese language support, we can arrange medical interpreter services.
We will provide any necessary treatment and issue a prescription as needed. For those who would like assistance, we offer a Pharmacy Accompaniment Service to the nearest pharmacy (+¥4,500). English receipts for travel insurance purposes can also be issued on the spot.
Price
| Service Type | Details | Fee (tax included) |
|---|---|---|
| Telemedicine | Consultation only | 55,000円 |
| Consultation + prescription | 65,000円 | |
| Home Visit Care | Consultation only | ¥60,000 + transportation |
| Consultation + prescription | ¥70,000 + transportation | |
| Consultation + treatment + prescription | ¥85,000 + transportation | |
| Add-on | Pharmacy Accompaniment Service ※Our doctor will accompany you to the nearest pharmacy | ¥4,500 |
| Payment Method |
|---|
Credit card only 
|
A cancellation fee of 50% of the scheduled fee will be charged. Please notify us by phone or email by 5:00 PM the day before your appointment.
A cancellation fee of 70% of the scheduled fee will be charged. Please understand that even with same-day notice, physician arrangements have already been made.
A cancellation fee of 100% of the scheduled fee will be charged. We kindly ask that you always notify us in advance if you need to cancel.
We primarily serve the Tokyo and Saitama areas. Our doctor will come directly to your hotel or place of stay.
In a life-threatening emergency
Call the Doctor
Call a Consultation Center
FAQ
Yes. Our physician is fully able to conduct consultations in English — from the initial interview and explanations to issuing your prescription. If you need Chinese interpretation, please let us know in advance and we will arrange a medical interpreter for you.
We can issue an English Receipt (Medical Receipt) for travel insurance purposes on the same day. We are happy to help you prepare the documents needed to file a claim with your insurer — please check your policy details and feel free to consult us.
We are available 24 hours a day as a general rule. We do accept inquiries late at night or in the early morning, though response times may vary depending on the situation. Please reach out to us first by phone or through our Online Booking form.
Yes. We offer Home Visit Care to hotels and other accommodations, primarily throughout Tokyo and Saitama Prefecture. Please provide the address of your stay when booking. Transportation costs will be charged at the actual fare.
Same-day visits are our standard. Once you contact us, we will check the doctor's availability and aim to have someone with you within a few hours at the earliest. For urgent situations, please call us directly.
We will provide you with a prescription, which you can fill at any nearby pharmacy. We also offer an optional Pharmacy Accompaniment Service (+¥4,500), where the doctor will accompany you to the nearest pharmacy — a great help for those who need language support.
Clinic Information
Medical Information
Medical Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 9:00〜12:30 | |||||||
| 14:30〜18:00 |
Parking Information
We do not have a dedicated parking lot, but you are welcome to use our partner parking facilities nearby.
When you visit, simply let our front desk know and we will provide you with a Free Parking Ticket.
Free Parking Ticket: 40 min. free
| Daily Max | ¥600 / 24 hrs after entry |
Free Parking Ticket: 30 min. free
| Daily Max | ¥1,100 / 24 hrs after entry |
※ Parking rates are subject to change. Please check the posted signs at each parking facility for the latest information.
